Understanding social services
Understanding social services
The Adult Duty Team The Adult Duty Team is the first point of contact for all enquiries about adult social care services. If you feel that there may be a service that could improve your Link Friend’s day-to-day living, please contact The Link staff who may refer on to social services.
Services provided by Wokingham Borough Council Social Services include:
Equipment - to make things easier or safer for your Link Friend
Alterations to their home
Helping with getting washed and dressed
Providing them with meals
Day care
Respite care
Residential or nursing care
Emergency Duty Team
They provide an emergency social care service to people who are in crisis and need urgent help outside of normal office opening hours. They respond to out of hour’s referrals where intervention from the council is required to protect a vulnerable child or adult, and where it would not be safe, appropriate or lawful to delay that intervention to the next working day. All referrals are dealt with by a fully qualified and experienced social worker.
They provide help to:
Anyone who is urgently concerned about the immediate welfare of a frail, disabled, sick or mentally ill person.
Anybody who has serious immediate concerns about the mental health of another person that may put the ill person or another person at risk.